We have lots of options to keep you riding while our stores are closed to walk-in traffic

Webstore is Open www.ridleys.com

We are experiencing high volumes of bike and gear orders and we appreciate your business and your understanding very much!

Parts and gear orders may take 48 hours to process

In-Stock bike orders are delayed and we will contact you for pickup and delivery when your bike is ready and safe to ride

Warehouse and special orders will take additional time to arrive based on courier conditions.

Orders being shipped Canada Post will be shipped within 2 business days unless otherwise noted


We’re Here to Help 7 Days a Week with Your Questions

Email – info@ridleys.com

Chat – That’s Us in the Bottom Right Corner

Phone – 403-283-1421 (Calgary), 403-995-1594 (Okotoks)


Lots of Delivery Options to Serve you;

Free Local Bike Delivery

Curb Side Pick-up & Drop-off

Free Shipping Over $80


Service Appointments

Service Advisors are available 7 Days a Week to Book Your Appointment

403-283-1421 – Calgary

 403-995-1594 – Okotoks

info@ridleys.com


Returns

There is a 7 day return/exchange policy on new bikes which are in like new condition

Parts & Accessories are returnable and will be placed in a 3 day quarantine prior to processing

Clothing, helmets, shoes, and any other wearables will be returnable for 30 days after we're re-open to the public

Items marked as Final Sale are non refundable and are not eligible for exchange 


With Curb Side Drop-off and Pick-up, just give us a call once you’re parked and we’ll come pick up your bike

We appreciate your support and understanding as we work together to keep you, our staff and our community safe as we work through this together

Thank You!