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We will be reopening on June 18 for limited in store traffic

Please note there may be line ups and delays to speak with one of our in store sales staff. If you know what you need please consider purchasing online and choosing curbside pickup or one of our shipping options. We have dedicated staff manning phones and emails, this will likely be the fastest way to get a hold of us. 

Webstore is Open www.ridleys.com

We are experiencing high volumes of bike and gear orders and we appreciate your business and your understanding very much!

In-Stock bike orders are delayed by several days, we will contact you for pickup when your bike is ready, assembled, and safe to ride

Parts and gear orders may take 48 hours to process

Warehouse and special orders will take additional time to arrive based on courier conditions.

Orders being shipped Canada Post will be shipped within 2 business days unless otherwise noted


We’re Here to Help 7 Days a Week with Your Questions

Email – info@ridleys.com

Phone – 403-283-1421 (Calgary), 403-995-1594 (Okotoks)


Lots of Delivery Options to Serve you;

Curb Side Pick-up & Drop-off

Free Shipping Over $99 (excludes bikes)


Service Appointments

Service Advisors are available to book your appointment

403-283-1421 – Calgary - 7 days/week

 403-995-1594 – Okotoks - Tues thru Sat

info@ridleys.com


Returns

There is a 7 day return/exchange policy on new bikes which are in like new condition

Parts & Accessories are returnable and will be placed in a 3 day quarantine prior to processing

Clothing, helmets, shoes, and any other wearables will be returnable for 30 days after we're re-open to the public

Items marked as Final Sale are non refundable and are not eligible for exchange 


With Curb Side Drop-off and Pick-up we have staff stationed outside to assist you

We appreciate your support and understanding as we work together to keep you, our staff and our community safe as we work through this together

Thank You!


Store Hours

Calgary - Mon - Sat 10am-5pm. Sunday 11am-4pm

Okotoks 10am-5pm Tues-Sat