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Service Department

 
 

 

TIME FOR A TUNE-UP?

Ridley’s Cycle is home to a certified, comprehensive service department staffed by expert mechanics. Whether it’s fixing a flat or overhauling your bike before race day, our techs are always here to keep you rolling. We pride ourselves on providing the best possible service, no matter the bike, and we offer a range of repair packages to ensure that you’re able to keep your bike performing at its best.

Kensington Service

 

Westhills Service

 

Okotoks Service

 

Service Packages

Assessment & Adjustment$79.99

 

  • Shifting + Brake Assessment 
  • Bolt Tension & Check Over
  • Drivetrain Adjustment
  • Wheel Tensioning 
  • Tire Pressures

*price of this service may be applied to a higher-level service if needed. 

Semi-Annual Service$139.99

 

  • Frame & Wheel Cleaning 
  • Drivetrain Tuning 
  • Brake Adjustment
  • Wheel Tensioning 
  • Bearing Assessment 
  • Drivetrain Lubrication 
  • Tire Check / Inflation 
  • Test Ride 

Annual Performance Service

 

Semi-Annual Service Package, plus the following: 

  • Firmware Updates (Di2 & AXS) 
  • Tubeless Sealant Refresh
  • Complete Drivetrain / Bike Clean, Degrease & Detail
  • Drivetrain Lubrication 
  • Tire Check / Inflation 
  • Test Ride 

 

+ 20% off your choice of grips or bar tape! 

* Package includes replacement of up to 3 spokes. Does not include wheel build, or installs of bearings or bottom brackets.

Supreme Overhaul Service$499.99

 

Annual Performance Service Package, plus the following:

  • Suspension Service (Air Can, Dust Wipers & Oil Change)*
  • Brake Bleed 
  • Linkage Bearing Assessment 
  • Brake Pad, Spoke, and Chain Replacement (as needed)
  • Tubeless Sealant Refresh
  • Firmware Updates (Di2 & AXS)
  • Complete Drivetrain / Bike Clean, Degrease & Detail
  • Drivetrain Lubrication 
  • Tire Check / Inflation 
  • Test Ride 


* Complex suspension work that needs to be sent away will require an additional quote.

E-Bike Semi-Annual Service$139.99

 

  • Frame & Wheel Cleaning
  • Drivetrain Tune 
  • Brake Adjustment 
  • Wheel Truing 
  • Bearing Assessment 
  • Drivetrain Lubrication 
  • Tire Check / Inflation
  • Test Ride

E-Bike Annual Performance Service 

Semi-Annual Service Package, plus the following:

  • eBike Diagnostics & Firmware Updates
  • Tubeless Sealant Refresh
  • Complete Drivetrain / Bike Clean, Degrease & Detail
  • Drivetrain Lubrication 
  • Tire Check / Inflation 
  • Test Ride 

 

+ 20% off your choice of grips or bar tape! 

* Package includes replacement of up to 3 spokes. Does not include wheel build, or installs of bearings or bottom brackets.

E-Bike Supreme Overhaul Service

 

Annual Performance Service Package, plus the following:

  • Suspension Service (Air Can, Dust Wipers & Oil Change)*
  • Brake Bleed
  • Linkage Bearing Assessment
  • Brake Pad, Spoke, and Chain Replacement (as needed)
  • Tubeless Sealant Refresh
  • Complete Drivetrain / Bike Clean, Degrease & Detail
  • Drivetrain Lubrication 
  • Tire Check / Inflation 
  • Test Ride 

 

* Complex suspension work that needs to be sent away will require an additional quote.

* Prices do not include parts and additional labour charges may apply.

New bike purchase includes: free basic tune, detailed clean, 1 year unlimited minor adjustments

  

While we strive to send every rider out the door on a flawless bike, we know that sometimes things can come out of adjustment. That's why for the first year you'll receive a complimentary basic tune & detailed clean along with unlimited minor adjustments! Please contact us to book your tune & clean. When you need a minor adjustment (rotor rub, derailleur skipping, etc.),  give us a call to let us know when you plan on arriving or just pop by!

WAIT TIMES

In Alberta, our peak riding season can be very compact, and getting your bike repaired in a timely manner isn’t always easy. At Ridley's, we want you riding your bike as much as possible! Our shops work on an appointment basis which allows you to drop your bike off the day before your appointment and pick it up the next day. We do our best to always offer 24-hour turnaround with an appointment, except for in cases where replacement parts need to be special ordered.


Call early to book, as wait times for appointments can stretch to a few weeks in the peak season (March/April – August/September). That being said, we understand that you can't plan for all bike mishaps. We’re committed to doing our best to get you riding as soon as possible. Please give our service department a call to book your next appointment.

 

Kensington Service

 

 

Westhills Service

 

 

Okotoks Service

 

Home Bike Repair

We recommend having a few products at home to help you keep your bike in excellent working condition between your annual tune-ups. We have an excellent selection of essential tools, lubricants and cleaning products, and quality work stands. Shop online and pickup your items for free on your next shop visit.