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Service Department

Time for a Tune Up?

Ridley’s Cycle is home to a certified, comprehensive service department staffed by expert mechanics. Whether it’s fixing a flat or overhauling your bike before race day, our techs are always here to keep you rolling. We pride ourselves on providing the best possible service, no matter the bike, and we offer a range of repair packages to ensure that you’re able to keep your bike performing at its best.

Bicycle Repair & Service Menu

Basic Tune

$114.99
  • Great for a bike ridden a handful of times per year
  • Check & adjust shift systems
  • Check & adjust brake systems
  • Lubricate drive train
  • Adjust bearing systems
  • Lateral wheel true
  • Inflate tires to appropriate pressure
  • Light cleaning
  • Test ride

Performance Tune

$179.99 - $209-99
  • Great for a bike you ride a handful of times per month
  • Full drivetrain cleaning (drivetrain parts removed from bike and completely degreased, cleaned and reinstalled)
  • Detailed bike cleaning
  • Additional in-depth wheel truing including radial truing and tensioning as necessary
  • Firmware update for electronic shift systems (when applicable)
  • Tubeless sealant refresh (when applicable)
  • Inspection and articulation of linkage bearing systems

Overhaul

$279.99 - $399.99

Perfect for a bike that needs in-depth tuning and service. Great for a bike ridden weekly

  • Suspension Service
  • Brake bleeds
  • Inspection and cleaning of linkage bearing systems, and replacement of up to two bearings*
  • Replacement of headset, hub, and bottom bracket bearings as necessary
  • DU bushing replacement as necessary
  • Spoke replacement (up to 3)
  • Tubeless refresh

*Complete linkage bearing overhaul available for an upgraded cost of $75, plus the cost of replacement bearings

Suspension Services

Starting at $49.99
  • Our Suspension Services include:
  • Fork Lower Service
  • Shock Air Can Service
  • Damper Service (model dependent"

Drive Train Clean

$79.99
  • Only $59.99 with a Basic Tune.
  • Removal & cleaning of chain
  • Removal & cleaning of chainrings
  • Removal & cleaning of cassette
  • Removal & cleaning of derailleurs

Free Basic Tune with Detailed Clean & 12 Months of Unlimited Free Adjustments With New Bikes

Bought a new bike from Ridley’s Cycle? Good news: we’ve got your back. While we strive to send every rider out the door on a flawless bike, we know that sometimes things can come out of adjustment. That's why for the first year you'll receive a complimentary basic tune & clean as well as 12 months of unlimited minor adjustments. Please contact us to book your complimentary basic tune & clean. When you need a minor adjustment (rotor rub, derailleur skipping, etc) give us a call to let us know when you plan on arriving at the shop to have your bike looked at or pop on by!

Shop Wait Time

In Alberta, our peak riding season can be very compact, and getting your bike repaired in a timely manner isn’t always easy. At Ridley's, we want you riding your bike as much as possible! Our shops work on an appointment basis which allows you to drop your bike off the day before your appointment and pick it up the next day. We do our best to always offer 24-hour turnaround with an appointment, except for in cases where replacement parts need to be special ordered.
 
Call early to book, as wait times for appointments can stretch to a few weeks in the peak season (March/April – August/September). That being said, we understand that you can't plan for all bike mishaps. We’re committed to doing our best to get you riding as soon as possible. Please give our service department a call to book your next appointment.

Shop Q & A

In order for the Ridley's Service Department to best serve our customers, we will ask you a few questions when booking your service appointment:

Did You Purchase Your Bike at Ridley's?

Knowing whether your ride was purchased at Ridley's helps us get familiar with your bike's history. The more we know about your bike, the better we can predict accurate service times.

How Old is Your Bike?

An approximate understanding of the age of the bike in question helps determine the technology commonly used in bikes of that era and what parts might be needed to complete your repair.

What Brand Are You Ridin'?

Every brand of bike has its own quirks and best practices. By knowing what brand of bike you ride, we can make sure we have appropriate parts in stock to make sure you're back riding as soon as possible.

Home Bike Repair 

We recommend having a few products at home to help you keep your bike in excellent working condition between your annual tune-ups. We have an excellent selection of essential tools, lubricants and cleaning products, and quality work stands. Shop online and pickup your items for free on your next shop visit.